Code of Ethics Frequently Asked Questions


An ethics complaint charges that a REALTOR® or REALTOR-Associate has violated an Article(s) of the Code of Ethics.

An arbitration request involves a dispute over entitlement to a monetary transaction (e.g., a commission).


A customer, client, or REALTOR® principal. A REALTOR® non-principal can also request arbitration with his current or former REALTOR® principal.


Yes. Ethics complaints must be filed within one hundred eighty (180) days of the time that the alleged offense and relating facts could have been known by the complainant in the exercise of reasonable diligence. Request for arbitration must be filed within one hundred eighty (180) days after the closing of the transaction, if any, or within one hundred eighty (180) days after the facts constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later.


The Chief Executive Officer of the Battle Creek Area Association of REALTORS®.


Ethics ‚ An ethics complaint form must be completed and filed. In addition, a written statement of the facts (with appropriate documentation, if any) on which the complaint is based must also be included, dated, and signed by the complainant. The appropriate Article(s) as they pertain to the facts in the alleged violation must be cited in the complaint.

Arbitration ‚ An arbitration request form must be completed and submitted with details of the dispute and the deposit as set by the board (not to exceed $500, which may be refundable if the requestor is found to be the prevailing party). In addition, include whatever documentation that may help to substantiate your position.


Only Articles 1 through 17 may be the basis of a complaint. The Preamble is aspirational and establishes ideals that a REALTOR® should strive to attain. Because of its subjective nature, the Preamble may not be used as a basis for charges of alleged unethical conduct or as the basis for disciplinary action.


No. Standards of Practice may be cited only in support of the Article(s) that was allegedly violated.


Yes. A charge of violating the law or State real estate regulations is not a matter that would be considered by the Battle Creek Area Association of REALTORS®. Also, the Battle Creek Area Association is not a court of law where criminal or civil issues are resolved.


It depends on the circumstances. A REALTOR® may be obligated to arbitrate, or he/she may have a choice as to whether or not to voluntarily participate in an arbitration proceeding conducted by the Battle Creek Area Association of REALTORS®.


Mandatory ‚ When the dispute is between: 1) REALTORS® who are principal brokers* in different firms; 2) clients and REALTOR® principals.

Voluntary ‚ When the dispute is between: 1) Members in the same firm; 2) a REALTOR®, who is a principal broker, and a non-member principal broker in another firm; 3) customers and REALTOR® principals.

Principal Broker means ‚ A principal, partner, corporate officer, or branch office manager of a real estate firm.
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The Battle Creek Area Association of REALTORS® (BCAAR) is a professional organization providing service and support to the real estate and housing industry.

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  The Battle Creek Area Association of REALTORS®

7100 Tower Road
Battle Creek, Michigan 49014

Tel :(269)962-5193
Mail : bcaaroffice@gmail.com
Business Hours : M-F 8:00 am - 5:00 pm